SHIPPING
SHIPPING
Netherlands | Shipping costs €12,95 per item.
Free shipping applies to orders from €1000.
Rest of Europe | Shipping costs are €49,95 as standard.
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Delivery time varies depending on destination, all orders are prepared to ship between 2 to 5 working days approximately from purchase.
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Once your order and the payment are confirmed, you will receive an email with your invoice.
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Josephines-Design is not responsible for accidents such as theft or loss of the package during the shipment of your order, the shipping company is responsible for shipping problems. We will always do our best to provide you with the best service, following your shipment.
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RETURNS
RETURNS
If (a) furniture (s) has/have been delivered via transport and you want to return it, you can use a transport company selected by us to return the furniture.
The transport costs are €49,95. For more information, please contact our customer service.
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As soon as we have received and checked the return, it will be precessed further.
You will receive a confirmation email from us when we have received the return shipment. The purchase amount will be refunded as soon as possible, but no later than 14 days after cancellation. The processing time depends on the payment method you chose with which you paid for your order.
We may withhold reimbursement until we have received the goods back, or until you have demonstrated that you have returned the goods, whichever comes first.
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